People, Systems and Change

This course looks closely at the role of facilitators within organisational contexts. Organisations of all types are made up of people who exist and work together. They form a system of human relationships and it is this system through which results are achieved. Human relationships are not walled off within organisations. Rather, relationship networks permeate organisational boundaries and thus organisations are themselves aspects of a larger social system.

People, Systems and Change explores the relationship of the individual to the system and how to create collaborative and collegial relationships. It provides the tool kit and mental models to undertake systemic diagnosis, intervention design and change planning.

After this course as a facilitator you will:

  • Experience organisations as living systems.
  • Identify subgroups and enable linking and integration of subgroups to the wider system.
  • Be able to diagnose limits to organisational functioning and design interventions to address these limits.
  • Develop a structural analysis of organisations, including an awareness of the effects of different organisational forms on the experience of the people.
  • Increase your ability to intervene flexibly to produce change in systems.
  • Appreciate and interact with the forces present in an organisational system and intervene to influence and affect these forces.
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Prerequisite:  The Foundations of Facilitation

Next Auckland course: to be confirmed

Next Wellington course:  not yet scheduled



AUCKLAND COURSES – Hamish Brown – 021 275 4757

WELLINGTON COURSE – Marilyn Hunt- 027 232 4203